FAQs

How do you pronounce LOUPN? 

Loop-in 


What does LOUPN mean? 

LOUPN is based on the idea that what goes around comes around. We are big believers in that the energy you put out into the world is the energy you will receive back. We hope to bring positivity and light to anyone who wears our pieces. 

LOUPN also refers to going crazy because we all do at times! 

LOUP means wolf in French and we represent the characteristics of a wolfpack - loyal and fierce.   

LOUPN refers to loops and linked chains that connect us all. Through self expression, we hope to help anyone feel badass, a sense of sanity, and reminded of good things to come. 


Who can wear your products?

Any men or women can wear our products! Our clean designs are easy to incorporate into anyone’s daily fits. We do have some limited size options in our beginnings but we are expanding our size options as we grow. 

 

What if I don't know my size?

We can help. We have a size chart you can print and measure. We take pride in making sure you are satisfied with the fit and quality of our pieces. If it doesn’t fit right the first time, we will work on it with you until it does! 


What is your exchange/return policy? 

LOUPN offers complimentary return shipping for any item that you’d like to exchange or return. Email us at hello@loupn.com to start an exchange/return. 

Articles are accepted for a refund, merchandise credit or exchange if returned unworn within 30 days, accompanied by a sales receipt. Some exclusions may apply. 

A refund will be made to the purchaser in the original form of payment once the returned product is received. Gift recipients are entitled to a nonrefundable merchandise credit, or an exchange.


Where are your products made? 

All of our pieces are handcrafted and sourced in Seoul, Korea. Some of our pieces are specially handcrafted by our Co-Founder Eunhee. Our grandfather was a watchmaker so we carry the same work ethics and appreciation for craftsmanship.  


What materials are used to make your products? 

All of our silver pieces are made with 925 sterling silver. All of our leather pieces are made with genuine leather and stainless steel clasps. We believe in using recyclable materials that can last a lifetime. 


Will you have gold products? 

In the future, absolutely! Because we believe in products that can last a lifetime, we don’t use gold plating or brass since gold plating tends to fade quickly, and tarnish without the ability to restore. This means they will soon end up in landfills, and we hate wasting resources, time, and money. 


How do you support social responsibility? 

On a product level, we use recyclable and long lasting materials so less lands up in landfills. Our designs are timeless designs so that they can be worn for years to come and passed down to generations. 

On a social level, we believe in empowering the underserved communities. Anyone can wear our products but we made a conscious decision to serve and use minority men, specifically Asian and Black men, to represent our brand. As the backbone of our families, we want to help boost confidence for minority men, and develop role models for the minority youth to relate to and look up to.

We also donate to various charities including AAPI Community Fund, No Kid Hungry, and Off Their Plate to help the underserved communities and the youth.